Choose your ChitramTV device

Set up ChitramTV Box

  1. 01

    Open ctvstore.net on a computer and select the download for your ChitramTV box.

  2. 02

    Copy the downloaded app to a USB drive. Insert it into your ChitramTV box.

  3. 03

    Use File Explorer on the box to install the downloaded app. Add the CTV app marked “TM” to your home screen.

  4. 04

    Open the app and enter your subscription ID and password. The current guide recommends UDT as the streaming standard in Settings.

Set up Android & Smart TV

  1. 01

    Visit ctvstore.net from your compatible device.

  2. 02

    Choose the Box or Android download that matches your device and follow the installation instructions.

  3. 03

    Open ChitramTV and enter the subscription credentials supplied by our team.

  4. 04

    If your device is not listed, contact support to confirm compatibility before subscribing.

Set up Fire TV Stick

  1. 01

    Install the Downloader app from the Fire TV store.

  2. 02

    Allow installation from Downloader in your Fire TV developer settings. Menu names vary by device.

  3. 03

    Open ctvstore.net in Downloader and choose the Fire TV app. The current guide labels this a test version.

  4. 04

    Install, open ChitramTV and enter your subscription details. Ask support about compatibility and streaming settings for your model.

Set up Windows & Mac

  1. 01

    Visit ctvstore.net and select the download for Windows or Mac.

  2. 02

    Install the app and open it.

  3. 03

    Ask support for the current configuration instructions and server settings for your app version.

  4. 04

    Enter your subscription credentials. If you need help, send our team your device and operating system version.

Before setting up Fire TV or Android TV

Have your exact device model, operating system version and existing service name ready. A television’s brand alone does not establish compatibility: models from the same brand can run different operating systems.

ChitramTV on Fire TV Stick

Find the model and software version in your device settings and send them to support before ordering. Ask which app and subscription match that model, then follow the Fire TV instructions above. If an installation option is missing, ask support about your model instead of using instructions for a different generation.

ChitramTV on Android TV and Smart TVs

Confirm the television or streaming box runs a supported operating system and that the correct app is available for it. Follow the Android & Smart TV instructions above after compatibility is confirmed. When renewing, select the service attached to your account rather than assuming every Android device uses an Android renewal.

Installed the app but cannot watch?

Note the exact error message and whether it affects signing in, a single channel or all playback. Send support your model, app version, country and order reference if available. Do not include passwords. For playback interruptions, start with our buffering and freezing checks.

Confirm your device with support or check how to choose a renewal.

14DAYS OF CATCH-UP

Your schedule comes first.

Open a supported channel’s programme guide in ChitramTV, choose an earlier programme and select catch-up playback where available. Programme availability varies by channel.

Help with catch-up

Help with buffering or freezing

Check whether the issue affects one channel or every channel. Restart the app and your streaming device, then check whether other services on the same connection are also slow. If possible, try a wired connection or move closer to the Wi-Fi router.

If the issue continues, contact support with your country, device model, app version, affected channel and the time it happened. Do not share passwords in the enquiry. Our team can help distinguish a local connection problem from a channel or service issue.

Ask for playback help

ChitramTV subscription questions

What is ChitramTV Europe?

ChitramTV offers Indian IPTV for Europe, connecting Indian and Sri Lankan Tamil communities with regional live TV, films and series.

How does the €7.99 offer work?

The €7.99 offer is a one-month subscription arranged through WhatsApp support. Contact our team to confirm your device, activate your subscription and get the current payment details.

Can I watch on Fire TV, Android TV or a Smart TV?

Device support depends on your model and operating system. Use our setup guide for Fire TV Stick, Android and compatible Smart TVs, or contact support to check your device before ordering.

What is 14-day catch-up?

Catch-up lets you revisit supported programmes from the previous 14 days. Availability depends on the channel and programme.

How do I renew ChitramTV in Europe?

Buy the ChitramTV or Android renewal package that matches your existing service through our website. You will receive the renewal subscription within 15 minutes of the order confirmation.